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References

The following are references used in development of the Evaluation Toolbox.  A list of books that can be purchased or downloaded for additional information can be accessed by clicking on Useful Resources.

Barnum, C. M. (2002).  Usability testing and research.  New York:  Longman Publishing Group.

Baudais, E. and Fleck, J. (2002).  GNOME Handbook of Writing Software Documentation V1.0.2.   

Bly, R. W. and Blake, G. (2000).  Elements of technical writing.   New York:  Longman Publishing Group.

Desurvire, H. W. (1994).  Faster cheaper!!  Are usability inspection methods as effective as empirical testing?  Usability inspection methods, Eds. Jakob Nielsen and Robert L. Mack.  New York: John Wiley & Sons, p. 185.

Dumas, J. S. and Redish, J. C. (1994).  A practical guide to usability testing.  New Jersey:  Ablex Publishing Corp.

Hart, Geoff (1997).  Accentuate the negative:  Obtaining effective reviews through focused questions.  Technical Communication 44.1, pp. 52-57.

Inaba, K. (1989).  Converting technical publications into maintenance performance aids.  Presented at the 2nd meeting on Human Factors Issues in Aircraft maintenance and inspection , Alexandria, VA  FAA office of Aviation Medicine.

Jeffries, R., Miller, J. R., Wharton, C., and Uyeda, K. M. 1991. User interface evaluation in the real world: A comparison of four techniques. Proceedings ACM CHI’91 Conference (New Orleans, LA, April 28-May 2), 119-124.

Jonassen, D. H., Tessmer, M., & Hannum, W. H.  (1999).  Task Analysis Methods for Instructional Design.  New Jersey:  Lawrence Erlbaum & Associates, Inc.

Kemp, J.A.M. and Van Gelderen, T. (1996).  Co-discovery exploration:  An informal method for the iterative design of consumer products.  Usability evaluation in industry, Eds. Patrick W. Jordan, Bruce Thomas, Bernard A. Weerdmeester, and Ian L. McClelland.  London:  Taylor & Francis Ltd., pp. 139-46.

Matlin, M. W. (2002).  Cognition, 5th Ed.  Fort Worth:  Harcourt, Inc.

Nielsen, J. (1994). Heuristic evaluation. In Nielsen, J., and Mack, R.L. (Eds.), Usability Inspection Methods., New York:  John Wiley & Sons.

Pieratti, D. (1995  ).  Usability and technical documentation.  Xerox Corporationhttp://www.stcsig.org/usability/resources/toolkit/brochur4.doc

Rhodes, J. S. (2003).  A proposal for evaluating usability testing methods: The practical review system (PRS).  http://webword.com/moving/prs.html

Tinker, M. A. (1963).  Legibility of Print.  Ames, Iowa:  The Iowa State University Press.

Van Vianen, E., Thomas, B., and Van Nieuwkasteele, M. (1996).  A combined effort in the standardization of user interface testing. Usability evaluation in industry, Eds. Patrick W. Jordan, Bruce Thomas, Bernard A. Weerdmeester, and Ian L. McClelland.  London:  Taylor & Francis Ltd., pp.  7-17.

 

 

 


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Revised: 11/05/04