Home > References
The following are references used in development of the
Evaluation Toolbox. A list of books that
can be purchased or downloaded for additional information can be accessed by
clicking on Useful Resources.
Barnum, C. M. (2002).
Usability testing and research. New York: Longman Publishing Group.
Baudais, E. and Fleck,
J. (2002). GNOME Handbook of Writing Software Documentation V1.0.2.
Bly, R. W. and Blake,
G. (2000). Elements of technical writing. New York: Longman
Desurvire, H. W.
(1994). Faster cheaper!! Are usability inspection methods as effective as
empirical testing? Usability inspection methods, Eds. Jakob Nielsen and Robert
L. Mack. New York: John Wiley & Sons, p. 185.
Dumas, J. S. and Redish,
J. C. (1994). A practical guide to usability testing. New Jersey: Ablex Publishing Corp.
Hart, Geoff (1997).
Accentuate the negative: Obtaining effective reviews through focused
questions. Technical Communication 44.1, pp. 52-57.
Inaba, K. (1989).
Converting technical publications into maintenance performance aids. Presented
at the 2nd meeting on Human Factors Issues in Aircraft maintenance
and inspection , Alexandria, VA FAA office of Aviation Medicine.
R., Miller, J. R., Wharton, C., and Uyeda, K. M. 1991. User interface evaluation
in the real world: A comparison of four techniques.
Proceedings ACM CHIí91 Conference
(New Orleans, LA,
April 28-May 2), 119-124.
D. H., Tessmer, M., & Hannum, W. H. (1999). Task Analysis Methods
for Instructional Design. New Jersey: Lawrence Erlbaum &
J.A.M. and Van Gelderen, T. (1996). Co-discovery exploration: An informal
method for the iterative design of consumer products. Usability evaluation in
industry, Eds. Patrick W. Jordan, Bruce Thomas, Bernard A. Weerdmeester, and Ian
L. McClelland. London:
Taylor & Francis Ltd., pp. 139-46.
Matlin, M. W. (2002). Cognition, 5th Ed. Fort Worth: Harcourt, Inc.
Nielsen, J. (1994).
Heuristic evaluation. In Nielsen, J., and Mack, R.L. (Eds.), Usability
Inspection Methods., New York: John Wiley & Sons.
Pieratti, D. (1995 ).
Usability and technical documentation. Xerox Corporation.
Rhodes, J. S. (2003).
A proposal for evaluating usability testing methods: The practical review system
Tinker, M. A. (1963).
Legibility of Print. Ames, Iowa: The Iowa State University
Van Vianen, E., Thomas, B., and Van Nieuwkasteele, M.
(1996). A combined effort in the standardization of user interface testing. Usability
evaluation in industry, Eds. Patrick W. Jordan, Bruce Thomas, Bernard A. Weerdmeester, and Ian
L. McClelland. London: Taylor & Francis Ltd., pp.